01
The guest
One link opens the door to arrival details, Wi-Fi, your house guide and chat. No installation or new account.
THE AI CONCIERGE FOR YOUR GUESTS
A great host.
Even when
you’re away.
A great stay starts with an answer. Stavor knows your house guide, helps your guests and gives you room to breathe.
Create your own account to try Stavor.
STAVORInteractive product demo
Stavor
Can Toni.
Tap the notification
SANTANYÍ · MALLORCA
FincaCan Toni.
MALLORCA, ESPAÑA39°21′ N
3°07′ E
3°07′ E
Stavor
FINCA CAN TONI
Welcome, Lena.
Your holiday starts here.
StavorL
Finca Can ToniSantanyí, Mallorca
16—23 JUN
Your arrival
Check-in from 16:00. Your door code is ready for your arrival.
Door code4819 #
Wi-FiCanToni_5G
House guideFinca Can Toni
ConciergeStavor · Finca Can Toni
9:41
Concierge…
StavorC
Sent to Carmen
Carmen
LLena asks: Can I bring my dog?
That’s not in the house guide. I’ll ask Carmen for you.
You decide. Stavor doesn’t invent house rules.
Sent to Carmen
Automatic walkthrough
A welcome on your screen. A message invites Lena into her stay. Tap it and come along.
Arrive. It’s all here. Your accommodation, arrival details and contact at a glance. Let the holiday begin.
The door to your stay. Your door code and house guide are close at hand. No searching through long message threads.
A question. An answer with a source. Stavor answers the Wi-Fi question from the house guide and shows where the information comes from.
Your home. Your decision. When the house guide has no answer, the question goes to Carmen. The host decides.
Staged example · not a real message
For holiday homes, boutique hotels and rentals
Live test · Payments disabled01 / YOUR DAY. AT A GLANCE.
Less checking.
More clarity.
Arrivals, guest questions and service jobs in one place. See exactly where you’re needed.
- 01Your house guide as the source
- 02Guest app without installation
- 03You handle the exceptions
02 / THOUGHTFUL HOSPITALITY.
From the first hello
to the last thank you.
A personal companion for your guests. And a direct connection to you when it matters.
02
The tradesperson
When something breaks, your service partner gets a clear job brief. With the task, location and a way to respond.
AT HOME. IN EVERY LANGUAGE.
Your information.
Their language.
You write the house book once, in your language. Guests read and write in theirs, tradespeople get jobs in theirs, and you read every conversation translated, with the original one tap away.
- Deutsch
- English
- Español
- Italiano
- Français
- Nederlands
- Português
- Polski
- Dansk
- Svenska
- Čeština
- Türkçe
03 / BEFORE. DURING. AFTER.
A common thread
through every stay.
Four messages, each timed to the stay. Each needs the guest’s consent, and you can switch it off or rewrite it.
- 01
A week before
Arrival details
Check-in time and the link to the guest app.
- 02
Arrival day
Door code and Wi-Fi
The door code is only shown from the day of arrival.
- 03
During the stay
Answers, extras, repairs
Day and night, whenever the guest writes.
- 04
Evening before departure
Check-out
Check-out time and the option of a late check-out.
- 05
The day after
Thank you
With a request for a review. An invitation to come back follows after 60 days, only with separate marketing consent.
YOUR HOUSE. YOUR RULES.
You set the boundaries.
Stavor takes care.
- It tells guests it’s an AI.
- Right in the first message, as Article 50 of the EU AI Act requires. Anyone who asks for a person is handed to you.
- Prices come from your data.
- Prices, times and codes are taken from what you entered. The language model only phrases the reply.
- When unsure, it hands over.
- Unanswered questions, complaints and discount requests come to you as a decision. Repair costs above your limit are flagged.
04 / A SIMPLE START.
Pricing
Try the live pilot today. These are the planned prices; no payments are taken during the test.
Holiday home Basic
€15
per property per month
Without WhatsApp
Guest app, web and Telegram, no messaging costs, house book in 12 languages
Holiday home Pro
€29
per property per month
€24 from 10 properties
Everything in Basic, your own WhatsApp number, service jobs with a backup company, extras with payment links
Hotel
€3
per room per month
Minimum €149 per month
Guest messaging, upgrades and extras, jobs for housekeeping and maintenance
Car rental
€149
per location per month
Pick-up and return guidance, add-ons via payment link, WhatsApp, Telegram and app
All prices exclude VAT. · Live test · Payments disabled
05 / FAQ
Questions
How do Airbnb and Booking.com guests reach Stavor?
The platforms don’t pass on phone numbers, so the guest takes the first step: a QR code in the property, or the link and code in your welcome message. For direct bookings, put the same link in your booking confirmation.
What happens when the house book has no answer?
Stavor doesn’t guess. The guest is told that someone will get back to them, and the question appears in your dashboard. You can then add the answer to the house book. For a leak or a power cut it also points to the emergency number 112.
Do tradespeople need an app?
No. They receive a link by WhatsApp or Telegram, read the job in their language and confirm with one tap. If nobody confirms within the time you set, the job goes to your backup company.
Do I have to change my booking system?
No. Stavor imports bookings from the iCal calendar of Airbnb, Booking.com or your channel manager and runs alongside it. Direct integrations with property management systems are not available yet.
Who pays for WhatsApp?
You do, directly to Meta. Replies within 24 hours of a guest message are usually free. On the Basic plan, guests use the app or Telegram and there are no messaging costs.
Can I read along and step in?
Yes. Every conversation appears in your inbox, translated, with the source of each answer. When you reply yourself, the AI pauses in that conversation for two hours; “Take over” pauses it for a day.